> For the complete documentation index, see [llms.txt](https://portavi.gitbook.io/portavi-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://portavi.gitbook.io/portavi-docs/getting-started/creating-your-account.md).
# Creating your account
You can sign up with an email address and password, or with your Google or Microsoft account.
## Signing up
1. Go to [app.portavipmo.com](https://app.portavipmo.com).
2. Choose **Sign up**.
3. Either enter your name, email and a password, or select **Continue with Google**.
### If you signed up with email
You will receive a verification email. Open it and follow the link to activate your account, then sign in. Until you do, sign-in will tell you the email is not confirmed.
{% hint style="info" %}
No email after a minute or two? Check your spam folder. You can request another from the verification screen.
{% endhint %}
### If you signed up with Google or Microsoft
There is no verification step; you go straight to the next stage.
## What happens next
What you see after signing up depends on how you arrived:
| How you signed up | What happens |
| ------------------ | -------------------------------------------------------------------------------- |
| On your own | The onboarding wizard opens so you can create a workspace |
| From an invitation | You join the inviting workspace automatically, with the role you were invited as |
If you were invited but the workspace has run out of seats, you will see a screen explaining that. Your invitation stays valid; the link works again as soon as an administrator frees a seat or upgrades the plan.
## Signing in later
Use the same method you signed up with. If you try to sign in with Google but originally registered with a password, Portavi will tell you which method your account uses rather than showing a generic error.
You can connect additional sign-in methods later from **Settings → Sign-in methods**.
## Forgotten password
Select **Forgot password** on the sign-in screen and enter your email. You will receive a link to set a new one. Password reset is only available for accounts that were created with a password.
## Deleting your account
You can delete your account from **Settings → Preferences**. What happens to your workspaces depends on your position in each one:
* **You are the only member**: the workspace is deleted with your account.
* **You are one of several members**: you simply leave that workspace.
* **You are the only PMO manager but others remain**: you must first promote another member to PMO manager. Anything you own is reassigned to them.
Deletion is permanent.
